Bestbus started in 2012 as a small bus-booking desk in Hyderabad — two phones, one whiteboard of routes, and a promise that every traveller who called would talk to a person, not a machine. Word spread the way it does in India: an aunty told a colony, a colony told a college, and soon we were putting whole wedding parties on Volvos to Tirupati and Shirdi.
Fifteen years on, that desk has grown into an authorized partner of IRCTC, Telangana Tourism, AP Tourism, Karnataka Tourism, Ramoji Film City and Wonderla. The idea, though, hasn't changed one bit: real people on call, one bill for the whole trip, and no hopping between five apps to plan a single holiday.